Machines can talk! In an time where the Internet plays a central role, it is almost unthinkable that a machine has stopped and service specialist has to be flown in to analyze the fault. By using remote support, service engineers can access the control in an easy way, and quickly provide efficient remote service.
The Ewon Cosy router itself connects to the Talk-to-M server. The service engineer logs on remotely and submit within moments a secure connection to the machine.